Foreign domestic workers in Central on Hong Kong Island. Photo: Wikimedia Commons

Following the arrest of an employment agency director on July 5, more client victims have come forward to relate their bad experiences of hiring foreign domestic workers through the company.

On July 5, the 28-year-old director of an agency with premises in Ma On Shan in the New Territories, was arrested by officers of the Customs and Excise Department. The Hong Kong man was accused of allegedly providing false statements to clients to whom the company failed to provide domestic workers on time.

Read: Employment agent arrested for alleged unfair trade breach

A couple surnamed Chan were quoted by news website HK01.com as saying that they had hired four domestic workers from the same employment agency over a period of two years. However all four had quit after working for less than one month. 

The couple said that, within a few days of arriving, the maids showed bad attitudes and started doing strange things. In the couple’s opinion, the domestic workers were trying to get fired in order to gain compensation.  

When the Chans complained to the employment agency they were advised to provide clearer working instructions to their maids.

Over the past two years, the Chans spent about HK$30,000 (US$3,822) in agency fees, payments in lieu and air tickets to send the workers back to their home countries.

Over the past year, the Labour Department has received 199 complaints about employment intermediaries while the Consumer Council logged 197 complaints.

Read: Employment agent arrested for alleged unfair trade breach

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