The Mumbai-Goa Tejas Superfast Express, the country’s first high-speed luxury train, returned from its maiden run on Tuesday in a shambolic state, according to reports.
The 20-coach train returned from Goa with damaged LCD screens, missing headphones, foul toilets and litter everywhere.
Railway officials have appealed to passengers to behave more responsibly in future.
The Mumbai Mirror quoted a senior railway official as saying that “at least a dozen headphones” were missing from the train after Monday’s maiden run. He also said some LED screens had scratch marks on them.
“The headphones were distributed just after the journey commenced. There wasn’t an announcement to return the headphones because we expected passengers to not carry them away, just like they don’t take away pillows and blankets,” the official said.
Several passengers also complained that they did not receive headphones even after several reminders.
The Deccan Chronicle reported that passengers complained of smelly toilets because people did not bother to flush. “The toilet was soiled and was stinking as the people didn’t even bother to flush properly after they used it. In fact, I had to flush twice until it was clean enough to be used,” sais passenger Aditya Tembe.
The new train boasts of amenities such as tea and coffee vending machines, magazine racks, snack tables, Wi-Fi, and CCTV for the security of passengers. The toilets feature touch-less water taps, hand dryers and bio-vacuum toilets.